Who is responsible for your data?
Identity: Totally Spain sl hereinafter Totally Spain
Postal address: Barrio Maeda 22, Bloque 4 – 1D, 39192 San Mames de Meruelo, Cantabria, Spain
Phone: 942 637358
What personal information do we collect about you?
We collect some personal information about you, when you use our services or contact us. We may also receive personal information from our providers who provide services on your behalf (for example, when you offer comments related to our services). If you make a purchase on behalf of another person, you must have that person’s consent to use their personal information.
Categories of data we collect
We may collect and process the following categories of information about you:
- Your name and your contact information (email address, phone number, and mailing address)
- The communication you exchange with us (for example, your emails, letters, phone
- Your publications and messages on social networks that are aimed at Totally Spain
- Your comments when answering our requests for comments or opinions addressed to
We do not treat confidential personal data
For what purpose do we treat your personal data?
At Totally Spain we treat the information you provide us in order to manage the delivery of the services that you request
- To manage your billing and provide you with the services acquired
- To communicate with you and manage our relationship with you
- To personalize and improve your experience as a customer.
- To inform you about news and offers you might like
- To comply with our legal obligations
- When you subscribe to our newsletter, blog and provide us with your email, you are expressly authorizing us to send you advertising related to our products and services by email.
How long will we keep your data?
The personal data provided will be kept as long as the deletion is not requested by the interested party, as long as the commercial relationship is maintained, or during the years necessary to comply with the legal obligations.
What is the legitimacy for the treatment of your data?
How have we obtained your data?
Totally Spain is exonerated from liability for any loss or damage that may be suffered by the interested party as a result of errors, defects, or omissions, in the information provided by Totally Spain whenever it comes from sources outside of Totally Spain
To which recipients will your data be communicated?
Totally Spain will not transfer personal data to third parties except in cases where there is a legal obligation. However, in the case of acquiring our services Totally Spain will communicate the necessary and obligatory personal data to the collaborators or suppliers for the management of the purposes inherent to the development and fulfillment of the object of the contract, these companies are obliged to use the data provided, only and exclusively, to fulfill the purpose of the contract.
Security of your personal data
We take the appropriate measures at the technical and organizational level in order to protect your personal data against illegal or unauthorized access and against accidental loss, destruction, or damage that your personal data may suffer.
What are your rights when you provide us with your data?
Anyone has the right to obtain confirmation about whether or not we are dealing with personal data concerning Totally Spain. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes that were collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. In certain circumstances and for reasons related to their particular situation, the interested parties may object to the processing of their data. Totally Spain will stop processing the data, except for
compelling legitimate reasons, or the exercise or defense of possible claims. You can direct your communications and exercise your rights of access, rectification, cancellation / suppression, opposition, limitation, or portability to oppose the processing of your personal data, through postal mail at Totally Spain, Barrio Zoña 36, Bajo Izquierda, 39193 Castillo Cantabria Spain or via email to email@example.com along with valid proof of identity, such as a photocopy of your passport, the request in which your request is made, dated and signed, as well as your address for the purposes of notifications.
In case you feel your rights are violated in relation to the protection of your personal data, especially when you have not obtained satisfaction in the exercise of your rights, you can submit a claim to the competent Data Protection Control Authority via their website: www.agpd.es.
Acceptance and consent